Emergency Repairs

Emergency Repairs/Maintenance

What is considered an emergency?   Generally, state or local laws define an “emergency” as anything that must be fixed immediately so that the renter can safely live in the property. Real Property Management Solutions also considers issues that create potential for serious property damage and significant increase in utility costs. As a result, the following are specifically defined as emergency issues:
  • Life Threatening or Illegal Activity (call 911 before reporting to Agent)
  • Electrical Sparks/smoke or Fire (call 911 before reporting to Agent)
  • Fallen trees causing injury or damage that prohibits occupation of Premises (call 911 before reporting to Agent)
  • Downed power lines on property (call 911 before reporting to Agent)
  • Natural Gas leak (Move outside of property before reporting to Agent)
  • Flooding, sewer backup, or burst pipe (Be prepared to follow instructions to turn off main water valve)
  • No water and/or No electricity
  • No heat – if exterior temperature is below 50 degrees
  • If property has an A/C unit installed: No air conditioning if temperature is above 90 degrees
  • Non-working toilet when there is only one toilet on Premises; Running toilet or continuous water leak
  • Broken or damaged locks, doors, or windows on main level of Premises that allow unapproved access

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